WearItLMK Return & Refund Policy

Last updated: August 4, 2025
1. Proof Approval

• Every custom order includes a digital proof (mock-up).
• Please review all details—artwork, spelling, sizing, colors—before approving.
• Once the proof is approved, the order moves immediately to production and cannot be canceled or changed.

• Print flaws (cracking, peeling, significant misalignment)
• Material defects (holes, torn seams, broken zippers)
• Incorrect item, size, or color compared with the approved proof
• Items damaged in transit

1. Email support@wearitlmk.com within 30 days of the delivery date.
2. Include your order number, a description of the issue, and clear photos showing the defect and the entire item.
3. Our team will respond within one business day with next steps.

• Replacement: We will reproduce and ship the corrected item at no cost.
• Refund: If a replacement is not possible, we will refund the original payment method for the defective item.
• Partial Refund: For minor, non-functional defects that you choose to keep, we may offer a partial refund.

• If we request the defective item to be returned, we will provide a prepaid label.
• Unsolicited returns or COD packages will be refused.

• Buyer’s remorse or sizing issues (please refer to our size charts before ordering).
• Incorrect addresses provided by the customer.
• Claims filed after the 30-day window.
• Items altered or washed (except to identify a defect).

• Orders can be canceled for a full refund only before you approve the digital proof.
• To cancel, email support@wearitlmk.com with your order number as soon as possible.